Frequently Asked Questions

Everything you need to know about shopping with GVN.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Exchanges can be processed for different sizes or colors, subject to availability.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

GVN accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.

Are your materials sustainably sourced?

We are committed to ethical fashion. GVN partners with suppliers who prioritize organic cotton, recycled polyester, and fair-trade manufacturing processes.